Questions About...

The Consumer Information Center
The Consumer Information Catalog
Getting Consumer Help
Publications
Using the Website
Miscellaneous Topics

The Consumer Information Center

• What is the Consumer Information Center?
• How do I contact CIC?

The Consumer Information Catalog

• What is the Consumer Information Catalog?
• What types of information are listed in the Catalog?
• How can I get a copy and what does it cost?
• Can I get on a list to receive each new edition of the Catalog?
• Do you have information in Spanish?
• Can I get multiple copies of the Catalog?
• Why are some publications free and others vary in price?

Getting Consumer Help

• How can I get help with a consumer problem?
• How can I buy used federal property (cars, real estate, office equipment, etc.)?
• How can I find the phone number for a government agency?
• How can I find out about product recalls?
• Where can I go if I have a car problem?
• How can I solve insurance problems?
• Where can I learn more about education grants and loans?
• Where can I find out more about veteran's benefits, assistance, etc.?
• How can I find out about Social Security benefits?

Publications

• How can I order the publications listed in the Catalog?
• Can I order more than one copy of a publication?
• Do you have Spanish versions of publications?
• Why are some publications free and others vary in price?
• Can I get copies of publications listed in previous Catalogs?
• How can I check the status of my publication order and how long does it take to receive?
• What is your most popular publication?
• Can I order publications online with a credit card?
• I can't find a publication on a specific topic. Where else can I look?
• What is the Consumer's Resource Handbook and how do I get a copy?
• How can I list my publication in the Catalog?
• Whom do I contact if my organization wishes to develop a cooperative publication?

Using this Website

• Why aren't all publications available in HTML?
• How do I download the text of a publication?
• How does the Search feature work?
• Can I link to your site?
• Which browser works best on this site?

Miscellaneous Tips

• Can I distribute the information in your Catalog?
• How can I make suggestions (publications, Website improvements, ordering processes, etc.)?
• What is the Government wide Search Service?
• What is the Federal Information Center and how can I contact them?
• Do you have the Consumer Price Index?