Consumer Confidence Reports

Water suppliers that serve the same people year-round must prepare annual water quality reports (consumer confidence reports) for their customers. (Read a fact sheet about these new reports). The first reports were due by October 1999, and from now on they will come out each year by each July. The reports tell where drinking water comes from, what's in it, and how you can help protect it. Find out about your local drinking water (and see if your report is on-line), or learn more about drinking water and health and how you can help protect your tap water. 

Consumer Confidence Report rule

• Fact sheet
  
• Final rule--63 FR 44511, August 19, 1998
      (read online in HTML) (PDF version)
  
• Amendments and technical corrections to the final rule - updated Jan. 2001
  
• Updated version of the CCR rule appendix A

• Guidance for water suppliers (EPA 816-R-99-002 / March 1999)
       (download 180KB PDF file)  (Help with PDF)
  
  *Note: In order to reduce the public health risks from arsenic in drinking water, on January 22, 2001, the EPA promulgated a revised standard of 10 parts per billion (ppb). Systems have until January 23, 2006 to comply with the lower As standard. However, effective February 22, 2002, the regulatory changes also changed consumer confidence report requirements for water systems. Please click here to view the CCR updates as a result of the 2001 Arsenic Rule.



• California has developed more than a dozen translations for the statement "This report contains important information about your drinking water. Translate it, or speak with someone who understands it"

EPA has released a series of radio and print ads that water suppliers and others may use to encourage consumers to take advantage of consumer confidence reports and other information about their drinking water. 

To help consumers find their CCRs and other information about their drinking water, EPA is compiling a catalog of links to reports that are online. Please add your link to the catalog by completing our online form. Then visit our catalog see the other CCRs that are already linked there.

EPA has developed CCRWriter (v2) software to help water suppliers create their consumer confidence reports.

State Implementation Guidance for the CCR Rule
(EPA 816-R-99-008 / Aug 1999)

        (PDF file) (Word Perfect file) 

Appendices A-E to the Guidance 

        (PDF file) (Word Perfect file) 

Appendices F-M to the Guidance

        (PDF file) (Word Perfect file) 

Changes based on the New Arsenic Standard: Informational Statements and Health Effects Language (HTML file) (Word Perfect file)

These presentations and workshops provide key information to state and EPA staff about how to implement the CCR rule.

• Proposed Rule--63 FR 7605, February 13, 1998 
      (read online in HTML)   (PDF version) 
  
• Results of CCR focus group testing
  
• National Drinking Water Advisory Council CCR workgroup meeting summaries 
  • July 25, 1997 NDWAC Conference Call
    
  • July 8-9, 1997 Working Group meeting
    
  • May 8-9, 1997 Working Group meeting
    
  • April 3-4, 1997 Working Group meeting

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