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U.S. Department of State:
Feedback and Key Information

Technical Questions | Foreign Policy Opinions |
Passports | Visas | Federal Government

Technical Questions and Web Design Comments:

doswork@uic.edu

The U.S. State Department's Office of Public Communication (PA/PC) in collaboration with the federal depository library at the University of Illinois at Chicago provide support for web information managed and coordinated by PA/PC. Please email your technical questions or problems with accessing information as well as comments on the design and content of the web sites at www.state.gov and secretary.state.gov to the above address. (Note that we forward technical problems on other State Department servers to their webmasters for response.)

Foreign Policy Opinions and Questions:

publicaffairs@panet.us-state.gov

To send us your opinions and questions on foreign policy, please email the Bureau of Public Affairs public information staff above or write/phone:

Public Information
Bureau of Public Affairs, Rm. 6808
U.S. Department of State
Washington, D.C. 20520
Tel: 202-647-6575

On behalf of the Secretary of State, the Bureau of Public Affairs also reviews all emails sent to:

secretary@state.gov

You also may write to or fax the Secretary of State:

Secretary of State
U.S. Department of State
Washington, D.C. 20520
Fax: 202-647-7120

For more contact information, see our Frequently Asked Questions at: http://www.state.gov/www/faq.html

Passport Information:
Please see our web site at: http://travel.state.gov/passport_services.html

Passport Services currently does not deal with the public via email. Please call 1-900-225-5674 (TDD: 1-900-225-7778). The automated 1-900 service is available 24 hours a day, 7 days a week. Operators can be reached Monday-Friday, excluding federal holidays, 8 a.m. to 8 p.m., EST. The cost per minute for 1-900 calls is 35 cents for the automated system and $1.05 for operators. If you are unable to access the 1-900 number, call 1-888-362-8668 (TDD 1-888-498-3648); the 1-888 calls require a credit card for payment of a flat rate of $4.95 per call.

Or write:

Bureau of Consular Affairs
Passport Services, Rm. 6811
Washington, D.C. 20520

Visa Information

usvisa@state.gov

Please see our web site at: http://travel.state.gov/visa_services.html

For further information on issuing immigrant and non-immigrant U.S. visas to foreign nationals, send email to above address or write/phone:

Public Inquiries
Visa Services
U.S. Department of State
Washington, DC 20522-0106
Tel: 202-663-1225

Federal Government Information:
For other information from the U.S. Government, see:

Disclaimers